Privacy Policy

We respect your privacy and appreciate the trust you place in us. In this Privacy Policy we explain who we are, in what situations we may use your data, how we process it, who we share it with, how long we keep it, and how to contact us and exercise your rights.

The company is responsible for processing personal data in accordance with the General Data Protection Regulation.

When you buy something in our shop, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and e-mail address. When you search in our shop, we automatically receive your computer's Internet protocol (IP address) in order to obtain information that will help us learn more about your search engine and operating system.

The information you provide us with is only intended to provide you with a service that is more suited to your characteristics and needs. Therefore, and for the purposes of delivering orders, payments and customer support contacts, we hereby inform you that your contact information and address will be passed on to payment companies, distributors, and suppliers subcontracted to perform our service.

Email Marketing: With your permission, we may send you emails about our shop, new products and other updates.

This processing of information will only be done with your consent, given at the time of registration. If you consent, you will receive marketing communications via email and SMS. Consent to the processing of personal data can be revoked at any time.

Your data will be stored until you wish to delete it.

3.1 How do we receive it?

When you provide us with your personal information to complete a transaction, such as your credit card, place an order, organise a delivery or return a purchase, you consent to our collection and use of that personal information for these specific purposes.

If we ask you for your personal information for a secondary reason such as marketing, we will ask for your consent, where you will have the opportunity to opt out of us using your information for these purposes.

3.2 How can we withdraw it?

If, after giving us your data, you decide to change this consent, you can do so at any time and thus prevent us from contacting you to obtain or disclose any information. To change your consent please contact us by email at loja@topgim.com or by post at the following address: Avenida 25 de Abril, Lote 86, 2705-902 Terrugem, Sintra, Portugal.

We may disclose your personal information if required to do so by law or if you violate our ‘Terms & Conditions’.

In general, our suppliers will collect, use and disclose your information only to enable the services they provide to take place.

However, certain service providers such as payment gateways and other payment transaction processors have their own privacy policies about the information we are required to provide about purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you understand how your information will be used by these providers.

Specifically, bear in mind that certain suppliers may be located or have facilities in jurisdictions other than ours. Thus, if you wish to proceed with a transaction involving a service provider such as Paypal, your information may be subject to the laws of the jurisdiction where this service provider or its facilities are located.

For example, if you are in Portugal and your transaction is processed by a portal in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act. Whenever you leave the shop's site or are redirected to a third party's site, you will be governed by that site's Privacy Policy and Terms of Service.

In order to offer you payment methods by Klarna, at the time of payment, we may transmit to Klarna, during the purchase process, your personal data included in the contact form and order details, so that Klarna can assess whether it has the necessary access requirements to make payment available. Your personal data is processed in accordance with the provisions of Klarna's privacy policy.

6.1 How do we use cookies?

Cookies are used to improve our service. Some of the cookies are essential to ensure that features are available, while others are intended to improve performance and user experience.

6.2 What are ‘essential cookies’ for?

Essential cookies are used to:

• Remember what you have added to your basket;
• Remember your order progress.

6.3 What are ‘functional cookies’ for?

Functional cookies are used to:

• Remember your account details;
• Ensure that your connection is secure;
• Ensure that the site is displayed consistently;
• Help via chat.

6.4 What are ‘performance cookies’ for?

Performance cookies are intended to:

• Improve the performance of the website by reducing the number of page loads of visiting pages;
• Improve the user experience.

6.5 What are ‘segmentation cookies’ for?

Targeting cookies are intended to:

• Allow you to share and enjoy on social networks;
• Send information to other websites to personalise the advertising shown.

6.6. Examples of the use of cookies

• Allow the use of some services such as payments, which would not be possible without cookies
• Allow a service to recognize your device so you don’t have to constantly provide the same information
• Recognize that you have already provided a username and password when connected to the client area so you don’t have to do it every time you search a page
• Reporting on how many people are using the service, ensuring that its use is fast
• Analyze data that allows us to know how you use the services so we can improve them

If you do not allow the site to use cookies, some pages and features will not work as expected. For example, you will not be able to use the shopping list.

If you want to delete the cookies that are already on your computer, see the "Help" section of your Internet search engine.

You can also see more about cookies and how to manage them at http://www.aboutcookies.org or see "Help" in your internet search engine.